- Offering casino services since 1998
- Site is informative and easy to use
- Customer support team is well trained and responsive
- Wagering requirement of 70x bonus amount
- No telephonic support
JackpotCity Casino Review
Jackpot City has been in the business since 1998 and holds a license from the Malta Gaming Authority. The site has been certified by external testing agency eCOGRA which verifies that the casino is fair and reputable.
ECOGRA stands for the eCommerce and Online Gaming Regulation and Assurance agency who is the leading independent and internationally accredited testing laboratory, offering inspection and certification services and specializes in the certification of online gaming software.
Casino Information
- Brand Name: Jackpot City Casino
- Established: 1998
- Operated By: Bayton Ltd
- Languages: English, French, Spanish, Norwegian, Finnish, German, Turkish, Arabic, Japanese, Thai, Greek, Italian and more
- Jurisdictional Licences: Malta Gaming Authority
- Casino Platforms – Web
- Casino Technology – Android, iOS, HTML5
Customer Care
- Customer support methods: Email, Live Chat
- Customer Support languages: multiple
- Availability: 24 hours
- Telephone Number: N/A
- Email address: support@playersupportcenter.com
- Live Chat Support: Yes
Casino Games
- Total number of Games: 400+
- Number of Progressive Jackpots: Mega Moolah
- Game Types: pokies, blackjack, table games, live casino, roulette, craps and more
- RNG Game Providers: Microgaming
- Live Dealer Providers: Evolution Gaming
Deposit Options
- Min Deposit: $10
- Deposit Options: Visa, MasterCard, NetTeller, Trustly, Skrill, Interac, iDebit
- Currencies: $
Withdrawal Options
- Maximum withdrawal: N/A
- Withdrawal Timeframe: 24 hours pending then dependant on bank processing times.
- Weekend withdrawals: Yes
- Withdrawal Options: Visa, MasterCard, NetTeller, Trustly, Skrill
- Currencies: $
How to register at Jackpot City Casino
Step 1:
Open the Jackpot City homepage and click on the “Sign Up” button
Step 2:
Complete the online registration form that appears, entering your personal information and choosing a username and password for yourself.
Step 3:
Confirm that you are of legal gambling age.
Casino Licensing and Security
Jackpot City Casino operates from Malta and has a gambling license from the Malta Gaming Authority.
The website makes use of the latest SSL (Secure Sockets Layer) encryption technology so all your personal details and financial information is kept safe and secure.
The online casino has been certified by eCOGRA which means that both the games and the casino operations have been confirmed to be reputable and fair.
Responsible Gambling
Jackpot City Casino has committed to encouraging responsible gambling by not only making the addiction support contact details available on the site, but also by encouraging players to make a self-assessment to confirm whether their gambling habits have crossed the line.
The site has made the following tools available to promote responsible gambling:
- To protect against underaged gambling: Jackpot City Casino has partnered with filtering company NetNanny and encourages players who have minors in their household to register with them.
- For players who feel the need to make use of self-exclusion: Players can take breaks of between 24 hours and 6 weeks should they need to stop playing for a period of time.
- Players who have sought counselling for their addiction and anyone else who feels the need to stop gambling for a time can also contact the customer support team to have their account locked for up to 5 years
- Deposit limits: Players can set daily, weekly and monthly deposit limits to positively manage their budget.
Casino Games
Jackpot City Casino has a myriad of games to choose from, mostly powered by Microgaming. When it comes to online pokies, they have hundreds to play, as well as blackjack, roulette, video poker, and more.
Online Pokies
Spin and win as you play Who Wants to be a Stallionaire, High Five Mega-Spin, Mega Moolah, Tomb Raider, Cool Buck 5 Reel, Thunderstruck 2 and more for your chance to cash in that big win.
Blackjack
With a crazy amount of table games, you can test your skills against the house as you play Online Blackjack, Atlantic City Blackjack Gold, Big Five Blackjack, Bonus Blackjack, and Classic Blackjack Gold Series.
Online Video Poker
Place your bets as you play games like All Aces Poker, Aces and Faces. Deuces and Joker Power Poker and Joker Poker to see if Lady Luck is on your side.
Online Roulette
Jackpot City offers Real Roulette with Sarati, American Roulette, Real Roulette with Holly and Lightning Roulette for your chance to land your ball in the right spot.
Online Keno
Pick your numbers and keep your fingers crossed as you play games like Mega Moolah and Anderthals at Jackpot City.
Live Casino
The HD cameras and live streaming that is powered by Evolution Gaming offers an authentic live casino experience. Place your bets and play 3 Card Poker, Live Blackjack and more for all the excitement and ambience of a brick and mortar casino.
With other games that include Craps, Baccarat, Royal Derby Horse racing and Bingo, there is so much to choose from that this casino will soon become a favorite.
Deposit and Withdrawal
Jackpot City Casino has a range of deposit and withdrawal options to choose from. These options include credit and debit cards, web wallets and prepaid solutions (for deposits) most options get your casino credit into your account immediately.
Deposit using:
- Visa
- MasterCard
- NetTeller
- Trustly
- Skrill
- Interac
- iDebit
Withdrawals can take a bit longer, depending on the specific bank used and the payment option selected.
Withdrawal Verification may be required. Jackpot City Casino requires that the payment option used is in the account holder’s name. No payments made out to third parties are allowed.
Winnings are to be paid back to the account used for depositing, however, should a prepaid solution like a gift card be used, the system will prompt you to select an alternative withdrawal method.
In order to ensure player safety and security, a copy of the player’s ID, as well as a recent utility bill may be requested before any withdrawal is processed.
Welcome Bonuses
The Jackpot City Casino welcome package gives you up to $1,600 in free casino credit split across your first 4 deposits. Simply open an account today and add at least $10 to receive these match bonuses:
- 1st deposit - 100% match bonus up to $400
- 2nd deposit - 100% match bonus up to $400
- 3rd deposit - 100% match bonus up to $400
- 4th deposit - 100% match bonus up to $400
Players will need to wager a crippling 70x their bonus amount before cashing out and not all games are weighted equally.
The wagering requirement means that if you received a $100 bonus, you will need to wager $7,000 before you can receive any winnings.
Promotions and Loyalty Program
Account holders at Jackpot City Casino are automatically signed up for the loyalty program and, every time they place a cash wager, they receive points which they can then redeem in predetermined increments.
Not all games are weighted equally so, depending on the kinds of games you play, it may take you longer to scale the ranks.
Once a new account has been registered at Jackpot City Casino, 2500 loyalty points will be credited to the player’s account to kick-start your gameplay. The loyalty levels include Bronze, Silver, Gold, Platinum, Diamond and Privé and entitles you to:
- Earn points for cash wagers on casino games.
- Points can then be exchanged, in predetermined increments.
- Players then receive bonus credits as an award for points exchanged.
- These bonus credits will be credited to the player’s bonus balance.
Is Jackpot City Casino Right For you?
This online casino is well-established and trustworthy. They have been around forever and have an excellent reputation for fair play and payouts.
Pros
- Offering casino services since 1998
- Site is informative and easy to use
- Customer support team is well trained and responsive
Cons
- Wagering requirement of 70x bonus amount
- No telephonic support
Jackpot City Casino has a timeless design that feels safe and reliable. The award-winning games play incredibly well on desktop and mobile which will keep you coming back for more.
✔️ If you want to share your gaming experiences, click on the tab 'I want to share my gaming experiences' and leave a review.
✔️ If you have an issue with the casino and want the Casinokiwi.co.nz team to contact the casino on your behalf, click on the tab 'I need help with a problem.' In this case, you must describe the case as accurately as possible and give us permission to send your report and email address to the casino. Email addresses are not published on our site. We cannot guarantee that the casino will respond or assist in the investigation. We also do not have access to your account information, and we are not an official intermediary, but we promise to assist you to the best of our abilities.
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