Responsible Gambling

Responsible gambling

Online casinos understand full well the trust that players put into them. This is why all our recommended casinos are:

  • Fully licensed and regulated.
  • Use software designed and produced by internationally renowned companies.
  • Are subject to third-party auditing and certification.
  • Have responsible gaming policies.

All of our recommend casinos are fully licensed by the highly reputable gaming authorities of the countries from which they operate, such as Malta and Gibraltar. They provide links to the relevant authorities’ websites so that the casino’s credentials can be verified, and these sites also outline the criteria casinos must meet in order to be granted and to maintain a licence by the gaming authority. Some casino sites also provide a direct link to their licence certification. This means that there are enforceable rules and regulations that our recommended casinos must follow to maintain their licences and so players can be assured of their integrity.

Recognized fair play

Recognized fair play is also integral to our casino recommendations, and the casinos we list all use gaming software produced by international industry leaders, meaning that individual casinos have no control or influence over the outcome or result of any game. These leading companies, such as Microgaming and Playtech, guarantee 100% randomness on all of their gaming software, and so players can be certain that the games they play are fair.

The casinos that we list are all audited by third-party, independent testing agencies — eCogra, IGL and TST — who are employed to ensure lawful conduct, good business ethics, transparency and quality in the online gaming industry. These agencies all provide monthly certification (which players can view online) regarding the fairness of a casino’s games, its random number generators (RNGs) and its payout rates, as well as the safety of its software.Ecogra

Not all online casinos are this clear and transparent — some rogue casinos don’t provide payouts, take players’ deposits without funds being credited to their accounts, and close player accounts without notice. There are some clues to spotting a rogue casino, such as there being no means to contact the site, or the quality of the site itself — an online casino site that looks cheap or has poor functionality is probably not to be trusted. You can read more about the ways to spot and report rogue casinos here.

We only recommend casinos that have instituted a responsible gaming policy, and provide a range of support and services to address problem gambling.  A responsible gambler can be defined as being a person who:

  • Chooses gambling as a form of entertainment, not a get rich quick solution and knows that there is a risk of losing money through gambling
  • Never uses money intended for necessities such as food, rent and bills, but rather sets aside money for entertainment purposes
  • Never borrows money to gamble
  • Never lets their gambling affect their relationships with friends or family 
  • Knows when to stop

As part of their responsible gambling policies, our recommended casinos offer players self-exclusion periods, cooling off periods, deposit limit options and the locking of accounts for predetermined periods of time. In addition, they all provide information regarding New Zealand and international gambling support organisations.

This responsible gambling policy extends to under-age gambling and so all of the casinos we recommend have verification checks in place when an account is opened to ensure that the holder is over 18 years of age. They also offer links to sites that provide filters to block gaming websites, in order to prevent children from being able to access them.

See for advice and tips on how to gamble responsibly within your own limits.